Sector · Mental health & complex care

Mental health & complex care.

Training supporting staff working with distress, complex behaviour, emotional regulation and increased levels of risk.

Build a training package Talk to our training team
Training built for complex care

Trauma-informed, safety-focused, ready for escalation.

Working in mental health and complex care services means supporting people through distress, crisis and behaviour that can escalate quickly. Staff need to understand what may sit behind a person’s behaviour, how to co-regulate and de-escalate safely, and how to intervene when needed — while always safeguarding the person, themselves and their colleagues.

Our training brings trauma-informed practice together with the practical, safety-focused skills these settings demand.

Recommended training

Courses that fit complex care.

Trauma-Informed Care

Understand how trauma, previous experiences and unmet needs can influence behaviour — and how staff can respond with more thoughtful, effective care.

  • Who it’s forResidential childcare, therapeutic services, foster carers, care teams
  • DeliveryOnline or in-person
  • DurationApprox. 4 hours online · 1 day in-person
Team pricing available
View course Train my team

Positive Behaviour Support

Person-centred approaches to understanding behaviour, communication, individual needs and least restrictive practice.

  • Who it’s forSupported living, learning disability services, adult social care
  • DeliveryOnline or in-person
  • DurationApprox. 4–6 hours online · 1–2 days in-person
Team pricing available
View course Train my team

Level 3 Practitioner Physical Intervention

A blended Level 3 practitioner programme — two online theory modules plus a face-to-face practical day covering safe, lawful de-escalation and holds. Suitable for children’s services and adult social care.

  • ModulesModule 1: Prevention, Proactive Care and De-escalation · Module 2: Legal Framework, Safe Practice and Accountability
  • DeliveryBlended (online + face-to-face)
  • Duration3–4 hours online · plus a face-to-face practical day arranged with LSN
  • Learning14 hours of learning (supports staff CPD records)
  • AccreditationAccredited by Advantage Accreditation
£200 per staff member
View course Train my team

Adult Safeguarding

Safeguarding training for adult social care — recognising abuse and neglect, Mental Capacity Act awareness, DoLS overview and safer practice.

  • Who it’s forAdult social care, supported living, care agencies
  • DeliveryOnline or in-person
  • DurationApprox. 3–4 hours online · 1 day in-person
Team pricing available
View course Train my team
View all training areas
Recommended pathways

Structured development for your team.

Book training

Ready to plan training for your service?

Build a training package around the specific risks, behaviour and safeguarding needs of your service — or talk to us first about what your team needs.

Build a training package Talk to our training team

London Safeguarding Network
A Webb Care Consultancy brand
des@webbcareconsultancy.com · 020 4618 0163